# Life Interiors > Life Interiors knowledge base – help articles and documentation. ## Sales & Promotions - [Floor Stock Sale Terms & Conditions](https://lifeinteriors.kustomer.help/en_us/floor-stock-sale-terms-and-conditions-Hke2NyZFq.md): The Returns Policy Our floor stock sale items have been used as display products in our Sydney or Melbourne showrooms and may be subject to some wear and t - [Promotional Terms & Conditions](https://lifeinteriors.kustomer.help/en_us/promotional-terms-and-conditions-BkXh4kbt9.md): PROMOTIONAL CODES Promotional codes are only applicable to the cost of the product and are not applicable to shipping costs unless explicitly specified - [I need help with my promo code, what do I do?](https://lifeinteriors.kustomer.help/en_us/i-need-help-with-my-promo-code-what-do-i-do-ryr2NkZtq.md): The promotion code needs to be entered exactly as it was given to you without any spaces Type or copy and paste the code into the Gift card or discount co - [Why is the price of an item different in store and online?](https://lifeinteriors.kustomer.help/en_us/why-is-the-price-of-an-item-different-in-store-and-online-r1t3V1bY9.md): - [Price Match Policy](https://lifeinteriors.kustomer.help/en_us/price-match-policy-S1c_V1WY9.md): Life Interiors will price match any identical product of ours found on a competitors website or store with some exclusions For us to be able to price match a - [How do I place an order online?](https://lifeinteriors.kustomer.help/en_us/how-do-i-place-an-order-online-SJKFNyWFq.md): To place an order with Life Interiors online please follow the simple steps below Once youve added the items to your cart click on the shopping basket ## Shipping & Delivery - [Delays & Lead Times Policy](https://lifeinteriors.kustomer.help/en_us/delays-and-lead-times-policy-rk0DoOBcye.md): Delays Lead Times Policy At Life Interiors we work closely with our suppliers and manufacturers to provide accurate lead times and delivery estimates Howe - [Delivery & Property Damage Policy](https://lifeinteriors.kustomer.help/en_us/delivery-property-damage-policy-B1n6N1bF9.md): Items will be sent to the shipping address you provide when placing your order A physical street address for delivery must be assigned to large furniture produ - [Delivery Timeframes](https://lifeinteriors.kustomer.help/en_us/delivery-time-frames-SyTpV1bK9.md): Truck Delivery eg sofas large tables and fragile items Estimated delivery times for large fragile products that show to be in stock or fullservice del - [Our Shipping Services](https://lifeinteriors.kustomer.help/en_us/our-shipping-services-ryop4kY5.md): We ship to most parts of Australia With a range of dedicated courier services we make sure your furniture arrives in perfect condition The size of your ord - [How can I track my order?](https://lifeinteriors.kustomer.help/en_us/how-can-i-track-my-order-rkmaEJZt5.md): As soon as your order has been dispatched we will send you a shipping notificationemail Please check the estimated dispatch time of each item on your - [Delivery FAQ's](https://lifeinteriors.kustomer.help/en_us/delivery-faq's-ryyAVkKq.md): Will I have to sign for my delivery Usually our freight deliveries require a signature upon delivery to acknowledge that the items have been received in a r - [Some of my packages have not arrived, what can I do?](https://lifeinteriors.kustomer.help/en_us/some-of-my-packages-have-not-arrived-what-can-i-do-rkUaNkWY5.md): Dont panic we promise we havent forgotten about your other items If you order multiple items from our website that have varying lead times or are in sto - [Tracking shows my order has already been delivered but I am yet to receive my items. What do I do?](https://lifeinteriors.kustomer.help/en_us/tracking-shows-my-order-has-already-been-delivered-but-i-am-yet-to-receive-my-items.-what-do-i-do-BkOTNkYq.md): If you find that your item shows that it has been delivered but you never received it it is worth checking if Your items have been left with your neighbo - [How do I calculate my delivery costs?](https://lifeinteriors.kustomer.help/en_us/how-do-i-calculate-my-delivery-costs-BJr6VkYq.md): As you are shopping you can generate estimated shipping quotes on every product by entering your postcode into the Estimate Shipping field under the Deliver - [Do you offer in store collection?](https://lifeinteriors.kustomer.help/en_us/do-you-offer-in-store-collection-rJeT4kWYc.md): Unfortunately we no longer offer click and collect services All orders will be dispatched from our Sydney Warehouse or directly from our brand partners to y - [Do you offer free shipping?](https://lifeinteriors.kustomer.help/en_us/do-you-offer-free-shipping-HJC3NyWK9.md): - [Do you ship outside of Australia?](https://lifeinteriors.kustomer.help/en_us/do-you-ship-outside-of-australia-SyW6V1WY5.md): Unfortunately we are currently only able to deliver Australia wide to an Australian address We do not dispatch internationally or offer international shippin ## Terms & Conditions - [Floor Stock Sale Terms & Conditions](https://lifeinteriors.kustomer.help/en_us/floor-stock-sale-terms-and-conditions-Bk7MHyF5.md): The Returns Policy Our floor stock sale items have been used as display products in our Sydney or Melbourne showrooms and may be subject to some wear and t - [Our Privacy Policy](https://lifeinteriors.kustomer.help/en_us/our-privacy-policy-BJNzBJZKq.md): - [Promotional Terms & Conditions](https://lifeinteriors.kustomer.help/en_us/promotional-terms-and-conditions-BkXh4kbt9.md): PROMOTIONAL CODES Promotional codes are only applicable to the cost of the product and are not applicable to shipping costs unless explicitly specified - [Terms of Use](https://lifeinteriors.kustomer.help/en_us/terms-of-use-HkLfrJWY9.md): Welcome to the Life Interiors website By using the Life Interiors website you are subject to the following terms of use please read through them carefully L - [How do I unsubscribe from receiving marketing emails?](https://lifeinteriors.kustomer.help/en_us/how-do-i-unsubscribe-from-receiving-marketing-emails-ryxWr1K9.md):